Web CRM/ERP
knowledge base
Articles and breakdowns on CRM and ERP for business: launch, automation, integrations, and day-to-day work with the system.
Useful materials
Case Study: CoffeeBox — Payment Hub for Vending Machines
Integration of Click, Payme, and Uzum with two types of Chinese vending coffee machines. Backend, admin panel, and pilot launch in Tashkent.
Case Study: Contab - Unified Platform for Accounting Outsourcing
A unified B2B platform and mobile app with Didox integration, transparent statuses, and a managed service for accounting outsourcing clients.
Knowledge Base AI Assistant: Rollout and Answer Quality
A practical method: how to build an AI assistant over internal documents, prepare a set of evaluation questions, and decide when its answers are good enough.
Frequently asked questions and tips
Where should a CRM/ERP project start?
Identify the key business processes and tasks you want to automate. Audit your current tools and choose a suitable solution.
What are the most common mistakes at launch?
Lack of clear goals, insufficient employee training, and ignoring integrations with other systems.
How do I choose the right CRM/ERP for my business?
Evaluate your company's scale, integrations, mobility, localization support, and customization capabilities.
What does process automation in CRM provide?
It reduces routine work, minimizes errors, speeds up request processing, and improves operational transparency.
Is support needed after launch?
Yes, regular maintenance and system improvements increase the solution's effectiveness and stability.
Need a CRM/ERP consultation?
Submit a request and a specialist will contact you and help choose the best solution for your business.
Working hours: Mon-Fri 09:00-19:00 · Email: hello@axium.uz
What happens after your request
- Intro call: We clarify business goals and context. If needed, we sign an NDA immediately.
- Requirements analysis: We study your processes, identify technical risks, and map integration points with accounting systems, CRM, and ERP.
- Plan and estimate: We prepare a transparent proposal (SOW) with stages, timeline, and a fixed budget framework.